Helpdesk


http://helpdesk.imangle.com

Email: helpdesk@imangle.com

MCIT QUICK SUPPORT

Hours of Operation:

Our normal operating hours are Monday to Friday 8am to 5pm

EMERGENCY and After Hours support please Call 256-217-4067

Problem Reporting Instructions:

The following should be provided when reporting problems:

  • Name and telephone number of person reporting the problem.Site name and location.
  • Name and number of the site contact person, if required.
  • Site access hours.
  • Machine name/IP
  • A description of the problem.
  • Verification that the problem has been screened for user and application problems.
  • Approval for intrusive testing of the circuit, if required.



MCIT Call 256-217-4067